Digital signage monitoring with offline alerts and proof of play.

A dark screen in a branch you visit once a month can stay dark until a customer mentions it. Wallboard shows the state of every device. When one drops offline, it emails the right people. It also keeps a record of what played where, so you can show advertisers that their content ran.

A player that crashes every afternoon shows up in Device Metrics as a pattern. The charts cover uptime and reconnections, CPU load and temperature, GPU frame rate, memory, cache storage, network traffic and server response, Wi-Fi signal, warning and error counts, and application crashes, over the last 24 hours, 7 days, 30 days or a custom range of at least 15 minutes. Compare two devices to tell a failing player from a weak network. Uptime history also stores the working hours that applied at the time, so if you change the hours next month, this month’s report stays accurate.

Last week’s campaign either ran on the intended screens or it didn’t. Proof of Play reports say which, and how often each media file appeared. Report by device, content, media file, advertiser, channel or custom statistic. Group the results and export them to CSV or PNG. Wallboard keeps the data for up to a year, and one query covers up to three months of it.

Add a viewer count and the same records carry audience metrics. The count can come from people-counting sensors, a default audience size set on the device, a datasource or an action inside the content. Without a viewer count source, Wallboard collects no audience data.

A device’s Overview tab shows a preview of its assigned content. Ask the device for a high-resolution preview image and it uploads a picture of what its screen shows, and the latest ten stay on file for comparison. Restart it or send it a command. Download its logs, which on supported devices can include a system log or system report. Each device can also store a Service ID, such as a TeamViewer ID, so your team keeps the remote access tool it already uses.

When a menu board shows the wrong price, the Logs page shows who changed what, and when. It records activity across your account with the user, device, content or datasource involved. Filter by level, action type, date, user, device, content or datasource. Audit and AI-generated entries have filters of their own. Download the list as a CSV file for an auditor, or copy a single message into a support case. AI datasource and Web Scraper refreshes write entries of their own, and each names the model used, how long the refresh took and any failure.